Privacy policy
At Sørentry, we believe that privacy is part of good conduct. This policy explains how we collect and use your personal data when you visit our website, make a purchase, or contact our customer service. By using our website, you agree to the terms described here. If you do not agree to them, please refrain from using our services.
We are Sørentry, located at Spinderweg 6, 6713 HS Ede, Netherlands. You can contact us by email at support@sorentry.com , by phone at +31 6 36409876, or via the contact form on our website. Customer service is available Monday to Friday from 9:00 AM to 6:00 PM, and Saturday and Sunday from 10:00 AM to 4:00 PM. We will respond to inquiries within 24 hours.
When you use the website, we collect technical information such as your IP address, browser type, and time zone. When you place an order, you also provide us with personal information such as your name, email address, phone number, billing and shipping address, and payment information, which is necessary to complete your order. When you contact us, the information you provide is used to respond to your inquiry and improve the quality of our service.
We use your information to process orders, deliver purchases, protect our website, personalize your shopping experience, and send you information and offers that may be of interest to you.
We work exclusively with trusted partners. This includes payment providers, shipping companies, and technical and marketing service providers such as Shopify. We never sell or rent your personal information.
Our website uses cookies to remember your preferences, improve performance, and present content tailored to your interests. You can disable cookies in your browser settings, but please note that some website functions may not work correctly.
As a company operating within the European Union, we comply with GDPR. You have the right to access your information, have it corrected, restrict processing, or have it deleted, and receive a copy in a transferable format. You can also withdraw your consent at any time, for example, by unsubscribing from our newsletter. To exercise these rights, please contact us at support@sorentry.com
Our services are intended for adults. We do not knowingly collect information about individuals under 16 years of age. If we become aware that such information has been provided to us, we will delete it immediately.
Your information may, in some cases, be processed outside the European Union, for example, by international payment providers or shipping partners. In such cases, we apply appropriate safeguards, such as the EU Commission's standard contractual clauses, to protect your rights.
We secure your information and only store it for as long as necessary to provide our services, fulfill legal obligations, or resolve any disputes.
We may update this privacy policy from time to time. Changes will be published on this page with a new "last updated" date.
Thank you for trusting Sørentry. Fashion is personal, as is privacy, and we are committed to protecting both.
Our information
If you have questions regarding privacy or this policy, please contact:
Website name: Sørentry
Address: Spinderweg 6, 6713 HS Ede, Netherlands
Email: support@sorentry.com
Contact form: Click here
Phone: +31 6 36409876
Customer service hours:
Monday – Friday: 9:00 AM – 6:00 PM
Saturday and Sunday: 10:00 AM – 4:00 PM
Response time: Up to 24 hours